Deeply dissatisfied. Hello: I’m sending you this message to express my disappointment in the two custom-made picture frames I received today which made up my order.
First of all I indicated in the note section for each frame that I wanted to be able to either hang my frame on the wall or simply place it standing up on a table and asked that a back for these purposes be included with each frame. I did not receive anything close to what I requested, in fact nothing close. As a result I now have two frames in my possession with no back for either which will allow or permit me to stand my frame or frames up on a table or a mantle.
Secondly, the two Styrofoam or foam backs which accompanied each frame is not near thick enough to be flush with the top, sides or bottom parts of either frame. As a result it looks as though I will have to insert something to fill in the space to enable to foam back to come flush with the frame itself.
Lastly it looks as though I received some hardware to be able to hang the frame on a wall but no picture wire accompanied the hardware for this particular purpose.
Deeply dissatisfied.
Roger, | it exceeded my expectations... I just wanted to let you know that I received the print on Tues and it exceeded my expectations. Thanks! I'll be ordering more as gifts in the near future!
Cindy, | very impressed... I am very impressed with your quality of work and the fast delivery time!!! It was easy to order online - although I was a bit nervous of how things may turn out.... I was extremely relieved and excited. I would definitely recommend you to others and plan to use VictoriaOnCanvas.com again. Thank you SO much. We love our new bedroom print.
Kyrie Martinez, Victoria | You did a fantastic job! I received my 2 canvas prints this week and I love them! You did a fantastic job! It was really quick and seamless and I really appreciated how you suggested the size that would work best, based off my initial order. I will recommend you anytime!
Jennifer Turner, Calgary |