THANK YOU! I received the new frame last Friday and got around to framing my art last night, the fit was great. I just wanted to thank you for taking the time to make the situation right.
Dani, | double mats... Thank you. I have received the last shipment and the double mats are perfect. They are in frames on the wall now and look great. Thanks for your excellent customer service on getting this right in the end. I can't hide my disappointment with your quality control considering this order was placed Feb 1st. But thank you and you won't hear from me again on this issue.
Morad, | replacement Just reaching out to say that we received the replacement panels for our order and they are perfect. If you could please pass our thanks on to Mr Framer! We would appreciate it.
Thank you,
Sheenah, | Response was incredible I thought customer service was a thing of the past however dealing with CanadaOnCanvas has changed that. I received a frame that was not square and contacted customer service. They were apologetic and immediately corrected the order with no problem. Their personal attention and speedy response was incredible. It was a relief to know that there is still a comoany that honours and respects customers.
Julie H, Campbellcroft, Ontario |