Deeply dissatisfied. Hello: I’m sending you this message to express my disappointment in the two custom-made picture frames I received today which made up my order.
First of all I indicated in the note section for each frame that I wanted to be able to either hang my frame on the wall or simply place it standing up on a table and asked that a back for these purposes be included with each frame. I did not receive anything close to what I requested, in fact nothing close. As a result I now have two frames in my possession with no back for either which will allow or permit me to stand my frame or frames up on a table or a mantle.
Secondly, the two Styrofoam or foam backs which accompanied each frame is not near thick enough to be flush with the top, sides or bottom parts of either frame. As a result it looks as though I will have to insert something to fill in the space to enable to foam back to come flush with the frame itself.
Lastly it looks as though I received some hardware to be able to hang the frame on a wall but no picture wire accompanied the hardware for this particular purpose.
Deeply dissatisfied.
Roger, | sincere THANKS My sincere THANKS for a picture perfect job on the canvas print I had ordered through your company.It is absolutely clear and pristine in quality.The Senior citizen that I had helped order it for, was over the moon. He says he can wake up and relive his younger days golfing at JPL every morning.
Thank you so much for helping to make this possible.
I shall continue to pass along your Business to all whom I may encounter who are looking for quality canvas products.
Wendy H, Fort Saskatchewan | Very pleased Very pleased with my frame order. Worked well for my needlework which is mounted on foamboard. Very well packaged. Website provides good clear information. Will order again in the future. Thanks!
Wendy C., QUALICUM BEACH | everything that I hoped for! I just got my prints and they are everything that I hoped for! Thank you so much!
Yana, |