SERVICE: I\'m so very happy that I choose Keenart over Amazon. I purchased 2 frames and made an oversight error on my initial order. The Keenart staff immediately picked up on it and emailed me with a request for precision. The following exchange of emails were nearly instantaneous. Thank you for that.
PRODUCT: The frames are perfect. I choose the thinner ones and I was worried about their capacity to handle a 30\"x60\" heavy canvas. They are built strong - good wood, not too heavy, perfect fit. I\'m extremely happy with the final product.
SHIPPING: Would have preferred Canada Post but they used CANPAR which easily gets confused with simple addresses (previous dealings with them were the same... Still better than Purolator...) They missed the first delivery and I caught up to the truck on the 2nd attempt... (Condo towers seem overly complicated for their drivers).
OVERALL: Fantastic service, product and end result. I will order again and refer them in the future.
Mike, | Thank you. Everything arrived yesterday in perfect condition and very nicely packaged. Looks like a superb quality canvas and priming and I can see that the frame will look perfect with the painting which is planned for it. As always, thank you for the prompt and professional experience.
Najat, | prompt service!! Good morning!
I just got a call from FedEx this morning, the frame I ordered from you has arrived!
I'll pick it up at their center tomorrow which will work just fine for me.
Thank you so much for your prompt service!!
Best wishes,
Anne, | Canvas Transfers I received the canvas prints/frames today and they are excellent quality.
Jerzan, |