angel CSR Very responsive, usually get a person that is knowledgeable to speak with and resolves issues promptly with replacement. Thanks for helping me with my framing needs.
Jackeuline W., | THANK YOU! Just a brief note to let you know I sold two of the large Face-mount pieces. Both have been installed for the clients - and they are very happy.
In the interim, I hope you and all of the folks at Canada on Canvas have a great holiday season.
Mounsef, | Thank you so much for the exceptional service we received regarding our recent order. I do not often send a thank-you letter to an online service provider, but our experience with KeenART Media truly deserves recognition.
Your willingness to gel embellish our print without requiring a series of paperwork was a breath of fresh air. The final product was stunning and looks great on our wall (see attachments). This being our first venture with KeenART Media, we were eager to know the outcome before committing to a custom frame. The result looks great.
Your team's professionalism and efficiency in addressing our concerns about the missing gel embellishment were terrific. Your swift action to correct the oversight showed your commitment to customer satisfaction and quality. My family and I appreciate how KeenART Media operated with high integrity and a solid commitment to delivering exceptional service.
It is clear that KeenART Media values its customers and takes pride in its quality. We are grateful for your excellent service and support and are excited to continue our relationship with your company.
Ebi, | Would definitely recommend! Would definitely recommend! Frames arrived before they were scheduled and looked awesome, they were very high quality and fit perfectly. Staff were very friendly, helpful and knowledgable. Frames were packed beautifully! Will be ordering again!
Christine, Banff, Ab |