SERVICE: I\'m so very happy that I choose Keenart over Amazon. I purchased 2 frames and made an oversight error on my initial order. The Keenart staff immediately picked up on it and emailed me with a request for precision. The following exchange of emails were nearly instantaneous. Thank you for that.
PRODUCT: The frames are perfect. I choose the thinner ones and I was worried about their capacity to handle a 30\"x60\" heavy canvas. They are built strong - good wood, not too heavy, perfect fit. I\'m extremely happy with the final product.
SHIPPING: Would have preferred Canada Post but they used CANPAR which easily gets confused with simple addresses (previous dealings with them were the same... Still better than Purolator...) They missed the first delivery and I caught up to the truck on the 2nd attempt... (Condo towers seem overly complicated for their drivers).
OVERALL: Fantastic service, product and end result. I will order again and refer them in the future.
Mike, | good work! The picture was wonderful it arrived in perfect condition. only problem was when I checked the waybill with greyhound, it stated that it could not be found. Gave me some concern there might be a problem. Turned out there was no problem, just an error on tracking. Thanks for the good work!
Bob Sanders, Vancouver | outstanding quality The quality of the canvas prints we had made were outstanding. I loved working with the team - they were patient, made changes for me, helped guide me on their site on how to place the order. I work for a school and we have printed round and horizontal prints. Both are fantastic and they know how to crop. You won\'t be disappointed.
Susan S., Dayton | pleased with my order Just want you know know have very pleased I am with my order. I now have a beautiful canvas print of my family. It is displayed with pride on top of my fireplace...you did an amazing job. And I received it extreme fast....thanks!
Chrissy McDougald, Drumheller |