WOW CSR
Your company has done it again! The results were amazing better that I could ever expect. The customer service is miles above any other company.
Thanks Again
Bonnie Kuhr, Novato | All the best!
Dear Diana,
I MUST write this and commend your company for an excellent experience I just had with you. I bought a painting from an artist in the UK not knowing that it would be un-stretched from it's original frame and shipped to me simply rolled up in a tube. I'd never heard of such in all the paintings I've purchased over the years. After calling and visiting several companies that might re-stretch it near me, no one would touch it because it had been stretched and wouldn't take the responsibility. I believe Artfinder, whom I purchased it through, found your company in BC, some 2000 plus miles away from Ohio.
I then called you direct, and you immediately welcomed the challenge, quoted me a very fair price, arranged the entire project for me in minutes. I shipped it to you, you re-stretched my painting perfectly. There is no way you can tell it has been reworked. Plus, you carefully put black tape completely around the back frame, and installed screws and a hanging wire, along with pads at the bottom for protection. All I might add were a surprise and very welcomed. You then wrapped it in a custom made box with proper banding, and shipped it back to me in a very short amount of time. Another surprise was FedEx shipping was only $19.00. All I had to do is unwrap it, put a nail in the wall and hang and begin enjoying it.... FINALLY! I struggled with this prior to discovering Keen Art Media for far too many hours.
I want to personally thank you for your service, expertise, and professionalism in making this crazy ordeal come to such a wonderful, (and peaceful), happy ending. Wishing you and your fine company continued success. I will use and recommend you at any time of need.
All the best!
Randall
, |
I ordered custom-made wooden art boards, and I couldn’t be happier with the quality! The craftsmanship is excellent—smooth surfaces, sturdy construction, and perfectly cut to my specifications. The boards are solid and don’t warp, making them ideal for resin art, acrylic painting, and mixed media projects.rnrnI also appreciate the attention to detail in the edges and finish. The wood takes primer and paint beautifully, and the adhesion for resin is perfect. If you’re looking for high-quality, custom-sized boards for your artwork, I highly recommend these! I’ll definitely be ordering more.
Aizhan M., | excellent service...
Thank you for your excellent service, and prompt responses on questions and issues! Your service level is excellent and the quality of he products is as well, and I will definitely be using your services again!
Thank you!
Carina Lamont, Stockholm |
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