excellent quaility print excellent quality print and have ordered another recently. I was contacted to pick up my print and was never asked if I would like to have the free shipping considering that they are moving further from Vancouver core this would of been much more convenient for me.
Darren Thompson, vancouver | look amazing! Two canvas\\\'s purchased and they look amazing! Product quality is fantastic...way beyond our expectations. Only thing I would have to say was a negative is the fact that I qualified for free shipping and had chosen this but they were not delivered...we had to pick them up instead which was out of our way.
Lydia Hatch, Surrey | I'm extremely pleased Have had two larger prints done, with a gallery wrap and I must say I'm extremely pleased with the quality of printing, colors are spot-on and the finish is top-drawer. Turn around time is fantastic. Highly recommend.
LA Sutton, Beaumont | Not happy I am not happy with your service. On April 17. I was miss-leaded by your information to assume that the regular delivery time was 5 days, and I gave 20% extra $ to have my frame in 2 days. When I tracked the package, the expected delivery day was April 29. I missed my deadlines because of that. I expect to get my 33$ for \'speedy delivery\' back.
You may be loosing big orders from me. This was a test order. Also, the marked weight on the parcel was 2x more than reality (hence the larger amount for delivery then promised by your Web-page?) Very negative experience.
KEENART NOTE: please note rush order process is different than shipping method, you asked for free Ground shipping only, we are sorry you missed your deadline.
Jarmila K., Montreal |